Job Information
Ottawa, Canada 196 Days Ago
Job Category: Computer/IT
Job Type: Full-Time
Posted: 2020-03-11
Job Status
Start Publishing: 2020-03-11
Stop Publishing: 2020-05-10
Ottawa, Canada
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  • Augment the web and authoring tools support team in Romania with your in-depth knowledge of DITA and experience designing documentation taxonomy
  • Help support and maintain authoring tools, workflows, templates, and content models for effective content creation and delivery
  • Recommend and develop DITA authoring, publishing, reuse, glossary, index, taxonomy, and metadata strategies for content navigation, classification, and discovery
  • Provide guidance and training on principles of technical writing, structured and topic-based authoring, single-sourcing, style guides, copyediting, and minimalism to other members of the Documentation team and across Engineering
  • Participate in stakeholder discussions to anticipate and identify immediate and long-term business needs around content requirements, expectations, and user experience
  • Assist the Customer Education department in designing holistic, persona-based onboarding assets that combine documentation, eLearning, and instructor-lead content
  • 7+ years as professional technical writer or information architect
  • Knowledge and experience working within a component CMS (Ixiasoft DITA CMS preferred) and XML editor (oXygen preferred)
  • Familiarity with user experience and usability principles
  • Expert editorial, grammar, and structured authoring knowledge
  • Experience producing content across multiple channels
  • Ability to work collaboratively in a sharing, supportive, team environment
  • Success creating content for software engineers or similar scientific or technical audiences
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