In-TAC is promoting an exclusive training program called GO4IT. It is an 80% subsidized by the Government of Ontario, offering low-cost/high-quality training for employees in our province. The main topics are foundations in Agile, Cybersecurity and courses for upscaling Soft Skills.

Target audience: All organizational employees
Course description:
  • Introduction to Canadian workplace culture and communication and the nuances
  • Learn how to work with difficult people, communicate effectively with management and coworkers
  • Learn how to handle conflicts and ambiguity at work
  • Learn how to identify and address unconscious bias in the workplace
  • How to work collaboratively in and create a diverse and inclusive environment
Duration: 30 hours (10 weeks in total)
Format:  Facilitated Webinar
Cost: $200/person(with the Government of Ontario subsidy)
Next Classes:
September 17th, 2020 – 3 hours per week (9 am to 12 pm)
September 18th, 2020 – 3 hours per week (9am to 12 pm)

 

Target audience: Software Engineer, Product Manager, Project Manager, Team Leader, Business Analyst, Development team member, Testers etc.

Course description:

  • Introduction to the Agile Spectrum and the Agile Manifesto
  • Walk through the Scrum Framework
  • Explore Scrum Roles and Story Mapping
  • Introduction to Establishing Predictability & Iterative & Incremental Delivery

Duration: 2 days

Format:  Facilitated Webinar

Cost: $200/person(with the Government of Ontario subsidy)

Next Classes:

October 13th & 14th, 2020 – 8:30 am to 4:30 pm

 

 

 

 

Target audience: Scrum Masters, product owners, project managers, team lead

Course description:

  • Introduction to Agile Compass – What makes an agile organization
  • Overview of the most used agile methodologies
  • Choosing the right tool/methodology for the agile leaders
  • Understanding value and introduction on 5 stages of planning
  • Introduction on problem first continuous improvement (Simple Continuous Improvement)
  • How to benchmark the growth of your agile teams
  • Explore how to implement agile leader action plan

Duration: 8 hours

Format:  Facilitated Webinar

Cost: $200/person
(with the Government of Ontario subsidy)

Next Class: TBD

 

 

 

Target audience: All the organizational staff

Course description:

  • Overview of Threat Actor types and tactics including State Sponsored, Organized Crime
  • Introduction to Data protection and defensive posturing and best practices
  • Introduction to Cloud services and security best practices

Duration: 8 hours

Format:  Facilitated Webinar

Cost: $90/person(with the Government of Ontario subsidy)

Next Class: TBD

Target audience: ICT professionals such as Program / Project Managers, Business Intelligence / Architects / Managers / Analyst; Software Developers / Testers; Web Developers / Designers/ Engineers / Technologists / Technicians; Database / Developers / Administrators; Network / Architects / Engineers / Administrators.

Course description:

  • Overview of Threat Actor types and tactics including State Sponsored, Organized Crime, Hacktivist, Script Kiddies, Black Hats, White Hats and Grey Hats
  • Analysis of Threat Actor technical capabilities and tools including Zero Day, Vulnerabilities, Exploits, Adware, Botnets, Code Injection, Cryptominning, DDOS, Ransomware, Spyware, Password Cracking and Spyware Man-in-the-Middle attacks
  • Introduction to Data protection and defensive posturing, including Host Security, OS and Server Hardening, Patch Management, User Data Protection and best practices
  • Introduction to Cloud services and security best practices
  • Walk through of The NIST Cybersecurity Framework

Duration: 15 hours (3 hours per class)

Format:  Facilitated Webinar

Cost: $150/person
(with the Government of Ontario subsidy)

Next Classes:

September 9th, 11th, 16th, 18th & 23rd, 2020 (9 am to 12 pm)

Target audience: Service desk agents, tech support representatives, service desk engineers, field engineers, and anyone who provides technical support to internal or external customers

Course description:

  • Introduction on why customer service and tech support are important
  • Explore how to provide more efficient and effective customer support
  • Explore how to communicate more effectively with non-technical end users
  • Explore how to deal with difficult customers and turn complaints to opportunities
  • Explain how to manage customer expectations and priorities
  • Learn how to make Customer Service Excellence a habit in daily work
  •  

Duration: 2 days

Format:  Facilitated Webinar

Cost: $200/person
(with the Government of Ontario subsidy)

Next Class: TBD